5bnw Privacy Policy

1. Overview

5bnw ("5bnw," "we," "us," "our") operates the online gambling platform accessible at https://5bnw.club and associated mobile applications (collectively, the "Platform"). This Privacy Policy describes how 5bnw processes the personal data of individuals who visit, register on, or use the Platform ("you," "Player," "User").

5bnw is committed to protecting the privacy and security of all personal data it holds. This Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and applicable PAGCOR licensing requirements. By using the 5bnw Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which are available at /terms-conditions.

2. Personal Data We Collect

5bnw collects the following categories of personal data in connection with the operation of the Platform:

5bnw does not intentionally collect sensitive personal data (such as racial origin, religious beliefs, or health data) except where required for specific responsible gaming purposes, such as recording self-exclusion requests or medical documentation in connection with account recovery.

3. How We Collect Your Data

5bnw collects personal data through the following methods:

3.1 Direct Collection

You provide data directly to 5bnw when you register an account, complete KYC verification, make a deposit or withdrawal, submit a support request, claim a bonus, participate in a promotion, or communicate with our team via live chat or email.

3.2 Automated Collection

When you use the Platform, 5bnw automatically collects technical data through server logs, cookies, web beacons, and similar tracking technologies. This includes your IP address, browser type, device identifiers, session duration, and page interaction data.

3.3 Third-Party Sources

5bnw may receive data about you from third parties including payment processors (such as GCash and PayMaya), identity verification service providers, game providers, and fraud prevention partners. This data is used solely in connection with operating the Platform and fulfilling our regulatory obligations.

4. How We Use Your Personal Data

5bnw uses your personal data for the following purposes:

• To create and manage your 5bnw account;
• To process deposits, withdrawals, and payment transactions;
• To verify your identity and comply with KYC and AML obligations under Philippine law and PAGCOR licensing requirements;
• To verify your age and ensure compliance with the 21+ minimum age requirement;
• To communicate with you regarding your account, transactions, promotions, and support requests;
• To detect, investigate, and prevent fraudulent transactions, account abuse, and other prohibited conduct;
• To monitor gameplay for responsible gaming compliance and to apply player protection tools where triggered;
• To improve the Platform, personalize your experience, and optimize game recommendations;
• To send you promotional communications and offers, where you have consented to receive such communications;
• To comply with applicable laws, regulatory requirements, and PAGCOR oversight obligations.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 5bnw processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to fulfill the Terms & Conditions between you and 5bnw, including operating your account, processing payments, and providing gaming services;
• Legal Obligation: Processing required to comply with Philippine law, PAGCOR regulations, anti-money laundering legislation, and other applicable legal requirements;
• Legitimate Interests: Processing necessary for 5bnw's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Where you have provided explicit consent, such as for marketing communications. You may withdraw consent at any time by contacting 5bnw's support team.

6. Sharing Your Personal Data

5bnw does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly as necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency processing services — to process your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC service providers used to verify your identity and age during account registration and withdrawal processing;
• Game Providers: Licensed game studios and platform providers whose games are available on 5bnw — limited to data necessary to deliver game services to your account;
• Fraud Prevention Partners: Services used to detect and prevent fraudulent transactions and account abuse;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government bodies, where required by law or regulatory directive;
• Legal and Professional Advisers: Lawyers, auditors, and compliance advisers, under appropriate confidentiality obligations.

All third parties with whom 5bnw shares personal data are required to handle such data in accordance with applicable data protection law and the terms of their data processing agreements with 5bnw.

7. Data Retention

5bnw retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the duration of your account registration and for a minimum period thereafter as required by law. Specific retention periods include:

• Account and identity data: Retained for a minimum of five (5) years following account closure, as required by PAGCOR licensing terms and Philippine AML legislation;
• Transaction records: Retained for a minimum of five (5) years in accordance with AML and financial record-keeping requirements;
• Support communications: Retained for three (3) years for dispute resolution and quality assurance purposes;
• Marketing preferences: Retained until you withdraw consent or request deletion, where no conflicting legal retention obligation applies.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with 5bnw's data destruction policy.

8. Data Security

5bnw implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 5bnw's servers;
• Encryption at rest for all sensitive data stored in 5bnw's databases;
• Access controls limiting data access to authorized personnel on a strict need-to-know basis;
• Multi-factor authentication for administrative access to production systems;
• Regular security audits, penetration testing, and vulnerability assessments;
• Intrusion detection systems and 24/7 security monitoring;
• Incident response procedures for handling data security events.

Notwithstanding these measures, no method of transmission over the internet is completely secure. 5bnw cannot guarantee absolute security but is committed to promptly notifying affected players and relevant authorities in the event of a data breach as required by applicable law.

9. Cookies & Tracking Technologies

5bnw uses cookies and similar tracking technologies on the Platform to enhance user experience, maintain session state, and analyze Platform performance. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These include session management cookies and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, login state, and game lobby layout.
• Analytical Cookies: Used to understand how players interact with the Platform, identify popular game categories, and improve navigation flows.
• Marketing Cookies: Used to track the effectiveness of promotional campaigns and display relevant offers within the Platform. Only used with your consent.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the Platform. 5bnw does not use cookies to serve third-party advertising outside of the Platform.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 5bnw:

• Right to Access: Request a copy of the personal data 5bnw holds about you;
• Right to Correction: Request correction of inaccurate or incomplete data in your account;
• Right to Erasure: Request deletion of your personal data, subject to legal retention obligations;
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes;
• Right to Data Portability: Request your personal data in a structured, machine-readable format;
• Right to Withdraw Consent: Withdraw consent for processing at any time where consent is the legal basis.

11. Minors

The 5bnw Platform is strictly intended for persons aged 21 and above. 5bnw does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered on the 5bnw Platform or provided personal data, please contact us immediately at [email protected] so that we can take appropriate action.

12. International Data Transfers

In the course of operating the Platform, personal data may be transferred to or processed in jurisdictions outside the Philippines, including locations where 5bnw's technology infrastructure, cloud service providers, or game content partners are based. Where such transfers occur, 5bnw ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and applicable international data transfer standards.

13. Changes to This Privacy Policy

5bnw reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Material changes will be notified to registered players via email or an in-Platform notification. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Your continued use of the 5bnw Platform following publication of any updated Privacy Policy constitutes your acknowledgment of and agreement to the revised terms.

14. Contact & Data Protection Officer

If you have any questions, concerns, or complaints about this Privacy Policy or the way 5bnw handles your personal data, please contact us: